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  • All returned items are inspected upon receipt for quantity, physical condition and electrical function. All claims for shortage must be made within thirty (30) days of date of shipment from ProLine's facility. Title to goods passes to the buyer upon delivery to carrier, and risk of loss or damage shall thereafter rest with the buyer. The buyer must make claims for damage or loss while material is in transit. Returned products will not be accepted without a Return Material Authorization (RMA) number. This number may be obtained by calling our Customer Service Department (see below). Freight charges for returned material are the responsibility of the buyer. In addition, an evaluation fee will be charged to the buyer to cover inspection and testing cost for any item returned by the buyer that is found to be within specifications and/or otherwise deemed to be within the terms of the original purchase.
  • Return Address

  • ProLine
    Attention: RMA#
    1012, 10 JangBaek-Street,
    Ilsan, Goyang-city Kyunggi-do Korea

    Please note that no returns will be accepted without an RMA number.